Integration of Joule with Microsoft Copilot to Unify Work Experiences

We revealed plans to integrate Microsoft Copilot for Microsoft 365 with our generative AI copilot, Joule, today at SAP Sapphire.

Because of the deep bi-directional connectivity, employees will be able to work more efficiently because they will have easy access to information from interactions with both Microsoft 365 and SAP business apps.

The question, “How many copilots do I need for my business?” is one that I am frequently asked.

The question is not how many to use, but rather which to use when.

Users can employ both generative AI copilots for business at the same time to complete tasks by merging them. No matter which copilot a user chooses, they will be able to take advantage of a single experience thanks to future plans for bi-directional integration.

Muhammad Alam, head of SAP Product Engineering and a member of the Executive Board of SAP SE, stated that “unlocking the massive potential AI has to offer requires capabilities that are high value, reliable, and available in-context in the applications that people use today.” Employees will be able to complete more work in the course of their work thanks to the bi-directional connection of Joule and Copilot for Microsoft 365, which provides easy access to data from business applications in both Microsoft 365 and SAP.

According to Scott Guthrie, executive vice president of Cloud + AI at Microsoft, “Microsoft and SAP are committed to providing world-class solutions to help our customers solve their most fundamental business challenges.” “Enterprises will be able to accelerate customer-centric innovation in a unified experience by utilizing the power of generative AI through the integration of Microsoft Copilot and Joule.”

Later this year, SAP and Microsoft will begin integrating their Joule and Copilot for Microsoft 365. This will combine contextual knowledge from Microsoft 365-which includes Microsoft Teams, Microsoft Outlook, Microsoft Word, and more-with enterprise data from SAP to provide richer insights for improved decision-making.

SAP and Microsoft are generating whole new methods to increase productivity with this combination.

For example, a user can use SAP Concur and Joule to book a flight, and Joule can block the user’s calendar in Microsoft Outlook by integrating Copilot for Microsoft 365 with Joule.

On the other hand, picture a product manager leading a cross-functional team on the launch of a new product; they coordinate using Microsoft 365 and hold frequent meetings on Microsoft Teams. Joule has access to the team’s distinctive skill profiles, which are archived in SAP SuccessFactors, as well as critical company information, which is kept in SAP S/4HANA Cloud. With just a few inquiries and the new integration, product managers may work with the team to coordinate business activities.

In keeping with a long-standing engagement between SAP and Microsoft, today’s collaboration-along with the three new AI SAP BTP areas that were announced last week-uses the most recent advancements in enterprise-ready generative AI innovation to help in solving customers primary business concerns.