Microsoft has announced that it will officially retire Skype on May 5, 2025, as the company pivots its focus toward Microsoft Teams (free) as its primary communication platform. This decision was disclosed in an official blog post, with Microsoft emphasizing the importance of streamlining its consumer communication services and offering a more integrated experience. Skype users will be given the option to transition to Microsoft Teams, where they can continue enjoying familiar features such as one-on-one and group calls, instant messaging, and file sharing, while also benefiting from additional functionalities that enhance collaboration.
Microsoft highlighted that Teams extends beyond Skype’s capabilities by offering tools for hosting virtual meetings, managing personal and professional calendars, and building online communities. To facilitate a smooth transition, existing Skype users can log into Teams with their current credentials, ensuring that their conversations, contacts, and chat history seamlessly carry over. Throughout the transition phase, users on Skype and Teams will still be able to interact across both platforms, allowing time for adjustment. Those who prefer not to shift to Teams will have the opportunity to export their essential data, including chat logs, contact lists, and call history, before the service is fully discontinued.
Additionally, Microsoft has confirmed that it will phase out Skype’s paid services. New users will no longer have the option to purchase Skype Credit or subscriptions for international and domestic calling. Existing customers can continue using their credits and subscriptions until their next renewal period. Once Skype is officially discontinued, the Skype Dial Pad will remain accessible through the Skype web portal and will also be integrated within Teams for users who still require certain call functionalities.
Originally launched in 2003, Skype was once a pioneering force in the world of voice and video communication. However, in recent years, it has struggled to keep pace with the growing popularity of competing platforms such as Zoom and Slack. Acknowledging the impact of this change, Microsoft has assured users that Skype will remain fully functional until its sunset date in May 2025, providing ample time to explore Teams as an alternative. To assist with this transition, the company has also released a detailed step-by-step guide for users to follow.